Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. What products does Maykart sell?

Maykart offers Fashion, Electronics, Home & Lifestyle products, along with online services such as Passport Assistance, PAN Card Assistance, Insurance Services, and other digital services.

2. How long does delivery take?

Most orders are delivered within 3–7 business days.

3. When will my order be dispatched?

Orders are generally dispatched within 24–48 business hours after payment confirmation.

4. What payment methods do you accept?

We accept UPI, Debit Cards, Credit Cards, Net Banking, Wallets, and Cash on Delivery (where available).

5. Can I return a product?

Yes. Eligible products can be returned within 7 days of delivery, subject to our Return & Refund Policy.

6. When will I receive my refund?

Approved refunds are processed within 5–7 business days.

7. Can I cancel my order?

Yes, orders can be cancelled before dispatch. Digital service orders cannot be cancelled once processing has started.

8. How can I contact customer support?

Email: care@maykart.in

Phone: 02269620707

WhatsApp: 9973629299

Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)

9. Is my payment secure?

Yes. All payments are processed through secure and trusted payment gateway providers.

10. How can I track my order?

Tracking details will be shared via SMS, email, or WhatsApp once your order has been shipped.